Responsible Gaming
At Genevieve Craig, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities or lying about the amount you gamble
- Gambling with money intended for bills, rent, or essential expenses
- Gambling for longer periods than intended
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting relationships, work, or other responsibilities due to gambling
- Borrowing money to fund gambling activities
- Failed attempts to reduce or control gambling
- Using gambling as an escape from problems or negative emotions
- Experiencing financial difficulties as a result of gambling
Self-Help Tools
We provide several tools to help you gamble responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set maximum loss limits to control your spending
- Reality Checks: Enable reminders during gaming sessions to track time and money spent
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account
- Time-Out: Set a cooling-off period to pause your account for a specified duration
Contact our support team for assistance activating these tools.
Support Organizations
If you're struggling with problem gambling, help is available. The following organisations provide free, confidential support:
-
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counselling and support for problem gamblers and their families -
Lifeline Australia
Phone: 13 11 14 (24 hours)
Website: www.lifeline.org.au
Crisis support and counselling -
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Information, advice, and support for problem gamblers -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources and support for problem gambling -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Take Action Today
If you believe you have a gambling problem, please reach out for help immediately. Problem gambling is treatable, and support is available. Contact one of the organisations listed above or speak with a healthcare professional. Remember, seeking help is a sign of strength, not weakness.
Gambling should be fun. If it's no longer enjoyable, it's time to seek support.